Privacy Policy
Basic information on data protection
Responsible:
– BALLIU EXPORT, S.A. (hereinafter BALLIU EXPORT)
Purpose:
– Provision of online services.
– Management of web users.
– Commercial communications related to our services.
– Manage data provided by candidates for personnel selection process.
Legitimation:
– Express consent, contract execution and legitimate interest.
Recipients:
– No data will be transferred to third parties, except: by legal obligation; to companies specialized in selection
of personnel and analysis of profiles for candidates to a workplace.
Rights:
– Access, rectify and delete data, as well as other rights, as specified in the additional information.
In BALLIU EXPORT, S.A. (hereinafter BALLIU EXPORT) we work to offer you through our products and services the best possible experience. In some cases, it is necessary to collect information to achieve this. We care about your privacy and we believe we should be transparent about it. Therefore, and for the purposes of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and the LAW 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), BALLIU EXPORT informs the user that, as the data controller, it will incorporate the personal data provided by users in an automated file. Our commitment begins by explaining the following:
– Your data is collected to improve the user experience by tailoring it to your interests and needs.
– We are transparent about the data we collect about you and why we do so.
– Our intention is to provide you with the best possible experience. Therefore, when we use your personal information, we will always do so in a compliant manner, and when necessary, we will ask for your consent.
– We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can ask us to stop processing it.
– Our priority is to ensure your security and to treat your data in accordance with European regulations.
Who is responsible for the processing of your personal data?
Company Name: BALLIU EXPORT, S.A.
Trade name: BALLIU EXPORT
Registered office: C-35 Road, Km 936.5 – 17455 – Caldes de Malavella (Girona)
C.I.F.: A-17545385
E-mail: [email protected]
BALLIU EXPORT has appointed an internal contact person to act as the data protection officer within the organisation. If you have any queries regarding the processing of your personal data, you can contact them via the [email protected]
What personal data do we collect?
The personal data that the user may provide:
– Name, address and date of birth.
– Telephone number and e-mail address.
– Location.
– Information regarding payments and refunds.
– IP address, date and time you accessed our services, internet browser you use
and data about the operating system of the device.
– The Curriculum Vitae (CV) data of candidates for a job.
– Any other information or data you choose to share with us.
In some cases, you must complete the registration form in order to access and use certain services offered on the website; furthermore, failure to provide the personal data requested or to accept this data protection policy will make it impossible to subscribe, register or take part in any of the promotions for which personal data is required.
Why and for what purpose do we process your data?
At BALLIU EXPORT, we process the information provided to us by data subjects for the following purposes:
• To manage the booking of any of our services, whether online or at our physical offices.
• To process requests for information.
• To process the information provided by job applicants via their CVs for the sole purpose of completing the recruitment process.
• To carry out commercial activities and manage and maintain customer relationships, as well as to manage the services offered via the website and provide information; this may involve carrying out automated assessments, profiling and customer segmentation in order to personalise the service according to customers’ characteristics and needs and to improve the customer’s online experience. To organise and manage competitions, prize draws or other promotional activities that may be organised.
In some cases, it will be necessary to provide information to the authorities or third-party companies for auditing purposes, as well as to process personal data from invoices, contracts and documents in order to respond to complaints from customers or public authorities. Please note that the personal data obtained as a result of your registration as a user will be included in the Record of Processing Activities (RPA), which will be updated periodically in accordance with the provisions of the GDPR.
What is the legitimacy for the processing of your data?
The processing of your data may be based on the following legal grounds:
• Consent of the data subject for contact forms, requests for information or newsletter subscriptions.
• Performance of a contract for the provision of services and products or the recruitment of staff in the workplace.
• Legitimate interest in processing our customers’ data for direct marketing purposes and the data subject’s express consent for all matters relating to automated profiling.
• Compliance with legal obligations regarding fraud prevention, communication with public authorities and third-party claims.
How long do we keep your data?
Data will be processed for the purposes described for as long as is necessary to fulfil the purpose for which it was collected (for example, for the duration of the business relationship), as well as to comply with any legal obligations arising from the processing of the data. CVs from candidates who have not been selected in recruitment processes will be retained for one year from the date of receipt.
To whom are your data disclosed?
In certain cases, and only where necessary, BALLIU EXPORT will provide user data to third parties. However, data will never be sold to third parties. External service providers (such as payment providers or delivery companies) with whom BALLIU EXPORT works may use the data to provide the relevant services; however, they will not use such information for their own purposes or pass it on to third parties.
BALLIU EXPORT endeavours to ensure the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. Such third parties are obliged to ensure that the information is processed in accordance with data privacy regulations. In some cases, the law may require personal data to be disclosed to public bodies or other parties; only the information strictly necessary to comply with such legal obligations will be disclosed. Personal data obtained may also be shared with other current or future companies within the BALLIU EXPORT group.
Where is your data stored?
In general, data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield” or the agreement that is in force at the time.
What rights do you have and how can you exercise them?
You can address your communications and exercise your rights by sending a request to the following email: [email protected]
Under the provisions of the RGPD you can request:
– Right of access: you can request information about the personal data we have about you.
– Right of rectification: you can communicate any change in your personal data.
• Right to erasure and the right to be forgotten: you may request the deletion of your personal data, subject to it being blocked first.
• Right to restriction of processing: this involves restricting the processing of personal data.
• Right to object: you may withdraw your consent to the processing of your data and object to its continued processing.
• Right to data portability: in some cases, you may request a copy of your personal data in a structured, commonly used and machine-readable format for transmission to another controller.
• Right not to be subject to individualised decisions: you may request that no decisions be made based solely on automated processing, including profiling, which produce legal effects or significantly affect the data subject.
In some cases, your request may be refused if it involves the deletion of data required to comply with legal obligations. Furthermore, if you have any concerns regarding the processing of your data, you may lodge a complaint with the data protection authority.
Who is responsible for the accuracy and truthfulness of the information provided?
The user is solely responsible for the accuracy and correctness of the information provided, and BALLIU EXPORT is hereby released from any liability in this regard. Users guarantee and are responsible, in all cases, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep such data duly up to date. The user agrees to provide complete and correct information on the registration or subscription form. BALLIU EXPORT reserves the right to terminate any services contracted with users should the information provided be false, incomplete, inaccurate or out of date.
BALLIU EXPORT accepts no responsibility for the accuracy of information not produced by itself and for which another source is cited; consequently, it accepts no liability whatsoever for any potential losses that may arise from the use of such information. BALLIU EXPORT reserves the right to update, modify or remove the information contained on its websites and may even restrict or deny access to such information. BALLIU EXPORT is exempt from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided by BALLIU EXPORT, provided that it originates from sources other than BALLIU EXPORT itself. Furthermore, the user certifies that they are over 14 years of age and possess the necessary legal capacity to give consent regarding the processing of their personal data.
How do we handle the personal data of minors?
In principle, our products or services are not specifically directed to minors. However, in the event that any of them are directed to minors under fourteen years of age, in accordance with Article 8 of the RGPD and Article 7 of the LO 3/2018, of December 5 (LOPDGDD), BALLIU EXPORT will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the DNI or other form of identification of the person giving consent will be required. In the case of persons over fourteen years of age, data may be processed with the consent of the user, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.
What security measures do we put in place to protect your personal data?
BALLIU EXPORT has implemented the legally required security measures for the protection of personal data and endeavours to put in place any additional technical measures and safeguards within its power to prevent the loss, misuse, alteration, unauthorised access and theft of personal data provided to BALLIU EXPORT.
BALLIU EXPORT shall not be liable for any damages that may arise from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operation of this electronic system, caused by factors beyond BALLIU EXPORT’s control; delays or blockages in the use of this electronic system caused by deficiencies or overloads in telephone lines or overloads in the Data Processing Centre, the Internet system or other electronic systems, as well as any damage that may be caused by third parties through unlawful interference beyond the control of BALLIU EXPORT. Nevertheless, the user must be aware that security measures on the Internet are not impregnable.
Links to other websites
The website https://balliuexport.com/ may contain links to other websites. If you click on one of these links and access an external website, your visit will be subject to that website’s privacy policy, and BALLIU EXPORT accepts no liability whatsoever regarding its privacy policy.
How do we use cookies?
The BALLIU EXPORT website and social media accounts use cookies to optimise and personalise your browsing experience. Cookies are small text files stored on the user’s device; the information collected via cookies is used to facilitate the user’s navigation of the website and to optimise the browsing experience. The data collected via cookies may be shared with the creators of the cookies, but under no circumstances will the information obtained be linked to personal data or to data that could identify the user. However, if the user does not wish for cookies to be installed on their hard drive, they can configure their browser to prevent the installation of these files. For further information, please consult our Cookies Policy:
Can the privacy policy be amended?
This privacy policy is subject to change, we recommend that you review it from time to time.
We transform outdoor enjoyment into a sustainable experience. Our solutions combine durability, design, and environmental commitment to deliver lasting quality.
Balliu Showroom and Factory
Ctra. C-35, Km. 93,5
17455 Caldes de Malavella (Girona)
+34 972 397 100
[email protected]
Monday – Friday: 09:00 a.m – 5:00 p.m
Saturday: 10:00 a.m – 6:00 p.m