The Management of BALLIU EXPORT, S.A., a company dedicated to the design, manufacture and distribution of outdoor furniture, declares that quality and environmental protection together with continuous improvement are permanent principles in the development of all its activities. With this commitment, the organization establishes and maintains a quality and environmental management system based on processes, on the evaluation of risks and opportunities, and on the continuous improvement of its performance, as essential elements for the sustainable development and solidity of the company. This Policy is based on the purpose and context of the organization, periodically analyzed taking into account internal and external issues, the requirements and expectations of interested parties, as well as the nature, magnitude and environmental impacts derived from our activities, products and services. On this basis, BALLIU EXPORT, S.A. orients its actions to:

• To achieve a high level of customer satisfaction.
• To ensure compliance with applicable requirements, particularly legal, regulatory and standard requirements, as well as any other commitments the organisation has undertaken in relation to quality and the environment.
• To foster open and effective communication with stakeholders.
• To provide high-quality products and services, promoting the use of efficient technologies, the development of staff skills and awareness, and the implementation of processes designed to prevent, reduce or minimize negative environmental impacts.
• To identify, assess and manage the environmental aspects of our activities, products and services from a life-cycle perspective.
• To promote the continuous improvement of the Quality and Environmental Management System by setting and regularly reviewing measurable objectives that enable its effectiveness and progress to be assessed.

This commitment is also reflected in specific initiatives and actions undertaken by the organisation, including the use of recyclable materials, the promotion of the renewal scheme as part of a strategy geared towards the circular economy and the reintroduction of recovered material into the production process, the installation of solar panels at our headquarters, and ISO 14001 certification, which underpins our commitment to improving environmental performance and complying with applicable requirements. The Management of BALLIU EXPORT, S.A. fully endorses this Policy and undertakes to provide the necessary resources for its proper implementation, maintenance, communication and understanding by all staff, as well as to make it available to interested parties.

For further information, interested parties can visit our sustainability section, where these initiatives are described in greater detail and the environmental impact report is available.